If you face these problems, we are here to support you.

  • If you did not receive any email with your Login Link from Sharkbate within 15 minutes.
  • If you are having problems logging in.
  • If you need to update the Merchant Bank Details and Contact Person Details for your Merchant Account.
  • If your Top up failed.
  • If you have any feedback or inquiry.
  • Other issues.

Please submit a support ticket to us for further assistance.


Did you find this article helpful? Please submit a support ticket to us if you need further assistance.