How do top up your credit for Campaign?
In your Dashboard, Click Reload>Choose Top up amount>Click the Blue utton to continue>Select Payment Method>Check that you understood the T&C>Click Pay and follow the on screen instructions.
The credit will be reflected in your Dashboard overview. You can also find your receipt in Configuration>Account & Billing. You can download your recepit by clicking on the transaction, and click on the Download button.
Tips: If payment failed, what can you do?
- Please check that your phone is able to receive the TAC/OTP code for online transactions.
- Please make sure that you have entered the correct credit card details.
- Normally, banks do not block online transactions unless it is abnormal or new transactions on your credit cards. You can contact your bank for clarification.
- You may perform the transaction again after 10 minutes or as advised by the bank.
- If you tried again and still unsuccessful, please send us a support ticket for further assistance.
Did you find this article helpful? Please submit a support ticket to us if you need further assistance.